Billing & Claims

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BIG Revelations from

other customers

Excellent
5.0
Steve Spurling
Steve Spurling
very courteous and professionalprompt response time
Response from the owner: We appreciate the kind words and your loyalty. Take care and thanks for making our day!
mark dollinger
mark dollinger
Customer service was excellent,Jovan knew his products well.
Response from the owner: Thank you for choosing our agency for your auto insurance needs and your kind words. Our goal is to continue providing excellent customer service. If y'all have any concerns or questions, contact us at your convenience.
lilqik
lilqik
Jovani was excellent at helping find insurance at an acceptable price
Response from the owner: Thank you for your 5-star review . We're glad you had an excellent experience. Take care!
Kate Linkins
Kate Linkins
Very prompt response to my request for insurance for homeowners and windstorm coverage as well as car insurance. I highly recommend this team!
Response from the owner: Kate,We greatly appreciate your comments. 5-Star reviews make our day, but your trust in our agency with your car insurance and homeowners insurance make our day extra special! Thank you for your kind review.
Rainbeaux Sneaux
Rainbeaux Sneaux
The staff at Independent Ins Counselors are very knowledgeable and nice. They found us the best quote/policy for our family. I would definitely recommend them to others !
Response from the owner: Thank you for the kind words. We hope that we will always exceed your expectations. Take care!
Stacey Boyd
Stacey Boyd
Very nice and helpful staff. Ms. Betty has the most understanding and soothing voice of a loving grandma and thorough explains all you need to know.
Response from the owner: Thank you for your kind words and the 5-star review. Mrs. Sweeny has been with our agency since the 1970's and she is a wonderful agent. We are glad you had a good experience. Take care!
Elisha Robinson
Elisha Robinson
Hello yes, I would like to say that jovani who helped me there with my policy and helping me and my husband get a great quote was awesome. He saved us so much money that we are thankful.Were so glad that we switched.Thank you jovani
Response from the owner: Thank you for your 5-star review. We're happy that you saved money on your auto insurance with our agency, and we look forward to servicing your policy. Take care!
J Smith
J Smith
Have always been helpful and easy to get in contact with.
Response from the owner: Thank you for your kind words and 5-star review. It is a pleasure having you as a client.
David Smoot
David Smoot
They have always been responsive and helpful and gotten me good prices.
Response from the owner: Thank you for your 5-star review. We appreciate your loyalty and trust. Take care!
lindia ward
lindia ward
Everyone of you keep me taken care of and i appreciate all you do for me
Response from the owner: And we appreciate y'all as clients. We greatly appreciate your 5-star review and kind words.
Jeffrey Lewis
Jeffrey Lewis
Great insurance company always friendly and helpful
Pam Waters
Pam Waters
I have done business with Independent insurance for 30 years and have been served well. They are dependable and will help you in any way they can.
Response from the owner: It has been our privilege to have you as a client. Thank you for your kind words.
Gerald Enochs
Gerald Enochs
Great experience. Amber found me a more comprehensive policy for less money. Followed up with me in a timely manner.
Response from the owner: Fantastic! I am glad that Amber was able to help you. Thanks for the review!
Mark Mayberry
Mark Mayberry
Mike Lansford and the friendly and competent staff at Independent Insurance Counselors in Alvin have been serving our family for over 20 years. Having used them for our homeowners, automobile and health insurance needs, they have helped us deal with issues small (fender benders) and large (Hurricane Ike). Mike has offered us good advice on repeated occasions. He is trustworthy, competent, and customer oriented. Highly recommended!
Response from the owner: Thank you for the review. It has been a pleasure having the Mayberry family as clients. Y'all are fantastic! Take care.
Tom Selleck
Tom Selleck
They have been our insurance go to for over 20 years!!!!! Everyone is so helpful!!
Response from the owner: Thanks Tom. We appreciate you as our client and your 5-star review.
Ben Harris
Ben Harris
We have always been treated as valued customers and they have always found us great rates. They are very helpful in finding out the best solutions to meet your needs.
Response from the owner: Thank y'all for being wonderful clients. The Harris' loyalty is greatly appreciated. Take care!
Debra Fischer
Debra Fischer
I have been doing business with Independent Insurance Counselors for many years. I have my home and car insurance through them. They are very efficient and thorough and I would not think of having any other company handle my insurance affairs. They have always done a great job for me.
Response from the owner: Thank you for the 5-star review. We consider ourselves fortunate to have you as a client. Your loyalty is greatly appreciated. Have a great day!
Sherma T
Sherma T
I have been a happy customer of Independent Insurance Counselors for years now and the staff must certainly be hand picked for knowledge, courtesy, friendliness and among many other fine qualities, their eagerness to stay on top of making sure their customers always have the lowest rates. I have always been that person who feels a bit of resentment paying for a service you never use or hope you never need but with Independent I always feel like my money’s going a long way.
Response from the owner: Thank you for the kind words and 5-star review. We are glad that we have met your expectations and we greatly appreciate you as a client. Have an awesome day!
Michelle Smith
Michelle Smith
I've been with Independent Insurance for many, many years and I'd never want to go with any other company. They're unfailingly courteous, professional and friendly. Their customer service is fantastic!
Response from the owner: Y'all have been our clients for many, many years. Thanks for your loyalty and the review. Y'all are fantastic!
nancy ferverda
nancy ferverda
saved me a lot of money and great service
Response from the owner: We appreciate your review and kind words. Thank you and have a wonderful day!
Amber Stavinoha
Amber Stavinoha
Many markets to choose from. The staff is knowledgeable and looks out for your best interests. Quick response time. Reviews my policy at renewal time and informs me of other options that will save me money!
Response from the owner: Amber, Thank you for your review. We hope everything is going well. Have an awesome day!
Gladys Dekenipp
Gladys Dekenipp
Went to Independent Ins. Counselors after being with my Ins.co. for 40 yrs.. they changed hands and my premiums went off the charts. They would not work with me. The counselor Rhonna at Independence worked so hard and saved me somewhere around $1,000 a year between my home owners and car policies. Thank you guys.
Response from the owner: Thank you for allowing us to service your insurance needs. We are glad that you are pleased. Take care!
Karen Duston
Karen Duston
Very friendly, knowledgeable and helpful. They explained the different coverages to us and then shopped the numerous companies they represent to find us the best deal to meet our needs. We are very satisfied with the service Independent Insurance Counselors provides. They handle our home, auto and life insurance.
Response from the owner: We greatly appreciate your nice words. We hope the move to the Kingwood area goes smoothly.
J. R. Dick Tyson
J. R. Dick Tyson
Ownership of Agency has been same family and staff for many years with complete regard for their insured clients. One of the last complete, full service, independent insurance agencies still in our area.
Response from the owner: Thank you for the the 5-star review! We hope you are doing well. Take care!
mike clawson
mike clawson
Bundled all my insurance needs. Excellent service and support with fair pricing.
Response from the owner: Thanks Mike! We greatly appreciate your 5-star review.
TERYXNRA
TERYXNRA
ALWAY BEEN THERE FOR US.
Response from the owner: Thank you for allowing us to help y'all with your insurance. Have a wonderful day!
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(281) 331-3131

302 South Gordon St. | Alvin, TX. 77511